Surface and joint damage
Check the shape, direction and history of cracks, joint lines, holes or previous patches.
Start with a clear description of the damage and its history. CRP can assess whether a local repair, section replacement or broader ceiling solution should be considered before the work is priced.

Cracks, holes, movement, stains and damaged joints can look similar while having different causes. The repair path should consider the affected material, support, moisture, movement, access and surrounding finish—not just cover the visible symptom.
Check the shape, direction and history of cracks, joint lines, holes or previous patches.
Look for bowing, separation, loose sections or signs that movement may still be active.
Identify leaks, staining, softness or mould concerns before closing and refinishing the ceiling.
| Pathway | When it may be considered | Qualification |
|---|---|---|
| Localised patch | Contained damage where the surrounding sheet and support appear sound. | Assessment and written scope required |
| Section repair | Damage extends beyond a small patch but remains within a definable area. | Assessment and written scope required |
| Replacement assessment | Widespread deterioration, repeated failure or compromised support is suspected. | Assessment and written scope required |
CRP reviews the symptoms, location, access and available photos.
The cause, extent, condition and repair boundaries are considered.
The quote should state the method, inclusions, exclusions, timing and price.
Work proceeds to the agreed scope, followed by the specified finishing and clean-up.
Some fine, stable cracks may suit a local repair, but recurring, wide or stepped cracks can require investigation of movement or joints first.
Finish matching depends on the existing texture, paint, lighting and repair boundary. The quote should explain the proposed finishing scope.
Access and protection requirements depend on the room and repair. CRP should confirm preparation before the scheduled work.
Usually only after the moisture source is controlled and the affected materials are assessed for suitability to repair.
Send the symptoms, location and photos if available. CRP will confirm service suitability and what is needed to quote properly.